Very unsatisfactory. I asked for a cancelation with some of the cost reimbursed and never got a reply.I had to cancel a few years ago at another hotel through booking and the hotel gave me a full.refund, no.questions asked

It’s a lovely hotel in a good location. Nice bar area. Just one problem - there are no coffee/tea facilities in the room. Yes you can buy one I. The bar but when you have been travelling all day it is nice to have a hot drink in your room and then again first thing in the morning. At least have hot water and cups and tea and coffee sachets available in the lobby or on each floor

We were very pleased with the cleanliness, friendliness of personnel, and location of the hotel. The great breakfast was such a surprise and delight. I highly recommend!

Wfi downstairs excellent but no connection in our room. This was brought to the attention of the staff and they apologised and said it was being dealt with.. Overall very happy with our stay staff couldn't have been more helpful. We didn't have breakfast so cannot comment on that. Good location for restaurants. In walking distance for most people. We had to drive as my husband unable to walk up hills but we manzged to park in a car park .

Nice size room and comfortable. Staff friendly. Close to train and car hire.

Excellent experience. Would come back and recommend without any hesitation.

Very satisfied with all staff members including the night manager who organised breakfast.

Excellent , staff very attentive.

Good hotel to stay at as close to
Station and bus stops and famous bridge. Short walk to the old town.

The hotel is centrally located and is clean and comfortable. There is work being done, which means some areas are not beautiful. All in all, I would stay here again.

Not great - I did not stay at this hotel as I had to cancel at short notice due to a SNCF train cancellation - I am very disappointed that I was charged in full

Excellent in almost every way.